Fast, Reliable Delivery
At Xenon Bulbs, we understand that when you order vehicle parts, you want them delivered quickly, safely and securely. We work with trusted courier partners to provide reliable delivery throughout the UK and worldwide.
Order Processing
Most orders are dispatched within 1-2 working days of cleared payment.
Orders placed on weekends or public holidays will be processed on the next available working day.
During peak periods, dispatch times may occasionally be extended.
UK Delivery
We offer delivery throughout the United Kingdom using reputable courier services.
Delivery times are estimates only and are not guaranteed.
Delivery Zones
Zone 1 – UK Mainland
Free delivery may be available on selected products.
Zone 2 – Highlands & Scottish Islands
Additional courier charges may apply depending on the size, weight and destination of the item.
Zone 3 – Northern Ireland & Offshore Islands
Certain products may incur additional delivery charges or restrictions due to courier limitations.
This includes locations such as:
· Northern Ireland
· Isle of Man
· Isle of Wight
· Scottish Islands
· Channel Islands
Please contact us prior to ordering if you are unsure.
Remote Area Surcharges
Additional courier charges may apply to the following postcode areas:
AB31-38, AB44-56, BT, FK17-21, HS1-9, IM, IV1-56, IV99, KA27-28, KW, LA15-23, PA20-88, PH17-50, TR21-25 and ZE.
Where applicable, surcharges will be displayed during checkout or confirmed before dispatch.
International Delivery
We regularly ship products worldwide.
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees or other charges imposed by their country.
These charges are not included within the product price or shipping cost.
Failure to pay customs charges may result in the parcel being returned or destroyed by the carrier. Any associated costs may be deducted from any refund due.
Delivery Restrictions
Certain oversized, fragile or specialist products may not be available for delivery to some locations due to courier restrictions or increased risk of transit damage.
Where this applies, we reserve the right to cancel the order and issue a refund.
Tracking Information
Tracking details will be provided where available once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active within the courier’s system.
Failed Deliveries
Customers are responsible for ensuring delivery information is accurate.
Where parcels are returned due to:
· Incorrect address information
· Failed delivery attempts
· Refused deliveries
· Unpaid customs charges
additional delivery costs may apply before redelivery can be arranged.
Transit Damage
Customers should inspect deliveries upon arrival and notify us as soon as possible if any damage is identified.
Photographs of both the packaging and the product may be required to assist with any claim.
Contact Us
Email: info@xenonbulbs.co.uk
Telephone: 01274 315177
40 Listerhills Road
Bradford
West Yorkshire
BD7 1HT
United Kingdom
