Buy With Confidence
Many products supplied by Xenon Bulbs include a manufacturer or Xenon Bulbs warranty against defects in materials and workmanship.
Warranty periods vary by product and will be stated within the product listing where applicable.
What Is Covered
Our warranty covers genuine manufacturing defects and product failures occurring during normal intended use.
Where a valid warranty claim is approved, we may:
· Repair the product
· Replace the product
· Offer a refund where appropriate
What Is Not Covered
The warranty does not cover:
· Incorrect installation
· Vehicle electrical faults
· Vehicle coding issues
· Accidental damage
· Misuse or neglect
· Unauthorised repairs
· Modifications or alterations
· Water ingress caused by installation issues
· Normal wear and tear
· Cosmetic deterioration
Security Labels & Identification Marks
Products fitted with Xenon Bulbs identification labels, security markings or branding must retain these markings.
Removal, tampering or alteration of these identifiers may invalidate any applicable warranty.
Warranty Claims
To submit a warranty claim, please provide:
· Proof of purchase
· Order number
· Description of the fault
· Photographs or videos where applicable
Returned products may require inspection and testing before a warranty decision is made.
Warranty Exclusions
We are unable to cover:
· Labour charges
· Vehicle recovery costs
· Diagnostic fees
· Vehicle downtime
· Consequential losses
Warranty liability is limited to the value of the product supplied.
Contact Us
Email: info@xenonbulbs.co.uk
Telephone: 01274 315177