At Xenon Bulbs Store, we stand by the quality of our products. This Warranty Policy outlines the coverage, limitations, and procedures for warranty claims.
1. Warranty Coverage
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All Xenon Bulbs Store products come with a [6–12 months] limited warranty against manufacturing defects in materials or workmanship.
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Warranty coverage begins from the date of purchase stated on the invoice.
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Eligible products include:
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Xenon bulbs
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LED bulbs
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Headlight accessories
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Other lighting products (as specified in product description)
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2. What the Warranty Covers
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Defective materials or faulty manufacturing.
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Products that fail under normal usage conditions during the warranty period.
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Replacement or repair of the defective product (depending on stock availability).
3. What the Warranty Does Not Cover
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Damage caused by improper installation, misuse, accidents, or modifications.
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Normal wear and tear (e.g., reduced brightness over time).
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Damage due to electrical faults, voltage fluctuations, or incompatible fittings.
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Products used for racing, off-road, or commercial purposes unless specified.
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Loss, theft, or cosmetic damage (scratches, cracks, discoloration).
4. Claim Process
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Contact us at [your email/phone] with proof of purchase and details of the defect.
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Provide photos/videos of the defective product for assessment.
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Our support team will review your claim and guide you through the return or replacement process.
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If approved, a replacement will be shipped, or repair/refund will be issued.
5. Customer Responsibilities
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The customer is responsible for shipping costs when returning products for warranty inspection (unless otherwise stated).
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Ensure correct installation according to manufacturer guidelines.
6. Limitation of Liability
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Xenon Bulbs Store’s liability is limited to repair, replacement, or refund of the defective product.
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We are not responsible for costs related to installation, removal, or vehicle damage caused by product failure.
7. Contact Us
For warranty-related inquiries, please contact us:
📧 Email: [your email]
📞 Phone: 01274 315177
📍 Address: Retail Store & Fitting Centre 40 Listerhills Road, Bradford, West Yorkshire, BD7 1HT, United Kingdom
